Privacy Policy - ASCII ART

Introduction

Welcome to ASCII ART ("we," "us," or "our"), accessible at https://asciiart.app/. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ASCII art generation service — including our image-to-ASCII, text-to-ASCII, and video-to-ASCII tools.

Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

Information We Collect

We collect the following types of information to provide and improve our service:

1. Account Information — Your name, email address, and other details you provide when creating an account or signing in via a third-party provider (e.g., Google, GitHub).
2. Uploaded Content — Images, text, or video files you upload to generate ASCII art. These files are processed in your browser where possible and are not permanently stored on our servers unless you explicitly save your work.
3. Usage Data — Information about how you interact with the service, including features used (image convert, text art, video convert, AI generate), session duration, and interaction patterns.
4. Device & Technical Information — Device type, operating system, browser type and version, IP address, and referral URLs, used to optimize compatibility, performance, and security.
5. Cookies & Local Storage — Small data files stored on your device to remember your preferences (e.g., selected character set, theme), keep you signed in, and measure usage analytics.
6. Payment Information — Billing details for paid plans or credit purchases are handled by our trusted third-party payment processors (e.g., Stripe). We do not store full card numbers on our servers.

How We Use Your Information

We use the data we collect to:

• Provide, operate, maintain, and improve the ASCII ART service and its features.
• Process your image, text, and video uploads to generate ASCII art output.
• Process transactions, manage subscriptions and credits, and send related billing confirmations.
• Send technical notices, security alerts, product update announcements, and customer support messages.
• Respond to your questions, feedback, and support requests.
• Analyze aggregate usage patterns to guide product development and improve user experience.
• Detect, investigate, prevent, and address fraud, abuse, and violations of our Terms of Service.

Uploaded Content and Processing

Your uploaded images, text, and video are used solely to perform the ASCII art conversion you request. We do not use your uploaded content to train AI models without your explicit consent, and we do not share your content with third parties for advertising purposes.

Temporary processing files are deleted automatically after your session ends. If you choose to save your creations to your account gallery, you may delete them at any time from your account settings.

Data Sharing

We do not sell your personal information. We may share data only in these limited cases:

• Service Providers — With trusted vendors who help us operate the service (e.g., cloud hosting, payment processing, analytics), under strict confidentiality agreements.
• Legal Obligations — To comply with applicable law, regulation, legal process, or enforceable governmental requests.
• Protection of Rights — To protect the rights, property, or safety of ASCII ART, our users, or the public.
• Business Transfers — In connection with a merger, acquisition, or sale of assets, your data may be transferred. We will provide notice before your data becomes subject to a different privacy policy.

Cookies and Tracking

We use cookies and similar technologies to:

• Keep you signed in to your account.
• Remember your tool preferences and settings.
• Understand how users navigate and use the service (analytics).

You may control cookie behavior through your browser settings. Note that disabling certain cookies may affect service functionality.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide you the service. You may request deletion of your account and associated data at any time. Uploaded content that is not saved to your gallery is deleted immediately after processing.

Data Security

We implement industry-standard security measures including TLS encryption in transit, encrypted storage at rest, strict access controls, and regular security reviews. No method of transmission over the Internet is 100% secure, but we continuously work to protect your information.

Your Rights

Depending on your location, you may have the right to:

• Access — Request a copy of the personal data we hold about you.
• Correction — Request that we correct inaccurate or incomplete data.
• Deletion — Request that we delete your personal data.
• Portability — Request your data in a portable, machine-readable format.
• Objection / Restriction — Object to or request restriction of certain processing activities.

You can exercise most of these rights directly through your account settings, or by contacting us at the address below.

Children's Privacy

Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date at the top of this page and, where appropriate, sending a notice through the service or via email.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: support@asciiart.app
Website: https://asciiart.app/
Copyright Holder: AsciiArt.App